If you have an account it is in My Purchases. If you bought as a guest, use Find my purchase with the email you paid with.
If you have an account
Everything is in My Purchases — permanently, including the files, messages and links you paid for, plus your receipts.
If you bought as a guest
Use Find my purchase. Enter the email address you paid with and we send a link back to everything bought with it. There is a link to it on the sign-in page and on your receipt email.
We reply the same way whether or not that address has purchases — we will not confirm to a stranger whether an email address is on this platform.
The link expires
Seven days, because it grants access to paid content. Request a new one whenever you need it.
If your payment is still clearing
A bank payment can take a day or two. You will see the item and a note that it unlocks when your bank confirms — see my payment says processing.
If the listing was removed
A creator taking a listing down does not un-buy it. Your purchase is still shown, and so is your receipt.
