My payout failed

For creators1 min readUpdated 8 Sept 2026

The money returns to your balance and retries in the next run. Usually a bank detail that needs correcting.

Nothing is lost. A failed payout returns to your balance and is included in the next run automatically. You do not need to ask for it.

Why it happens

Almost always the bank details: an account closed, a number entered wrongly, or a bank refusing a transfer type. Your bank tells Stripe, and Stripe tells us.

What to do

Check your payout details in your Stripe setup and correct anything wrong. If they look right, your bank will know why the transfer was returned — Stripe passes on the fact, not the reason.

You are told

An email and a notification, both times: when it fails, and when the retry succeeds. Money moving is never something you should have to discover by checking.

If it fails twice

Contact support rather than waiting for a third attempt. Two failures with the same details will produce a third.

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