Not always. Some purchases work as a guest; the ones you can renew or cancel need an account so they can be managed.
It depends on what you are buying.
You can buy as a guest
- Piggy Pot contributions
- Wishes
You give an email address at checkout and the content is sent there.
You need an account
- Memberships
- Bills (a recurring content subscription)
- Paid Requests
- Shop purchases
These are all things you may later want to renew, cancel, track delivery on, or raise a problem about. Without an account there is nothing to attach that to.
If you bought as a guest and lost the email
Use Find my purchase. Enter the address you paid with and we email you a link back to everything you bought with it.
Making an account later
Signing up afterwards with the same email address does not automatically attach older guest purchases. The purchase lookup above is the way to reach them.
Did this answer your question?
