Verifying your identity

For creators1 min readUpdated 8 Sept 2026

A passport check through Stripe Identity, after payouts are connected. You cannot publish a listing until it passes.

Identity verification is a passport check run by Stripe Identity. It happens after you have connected payouts, not before.

What it blocks

Publishing a listing. Nothing else — you can browse the entire platform, set up your profile and connect your payouts while it is outstanding.

Why it comes after payouts

Each check costs the platform money. Connect onboarding costs nothing and already asks for bank details and Stripe's own checks, so running identity after it means we are only paying for checks on creators who are genuinely set up.

If it does not pass

You are told what went wrong in words you can act on — an unreadable photo, a document that has expired, a selfie that did not match. Retry from the same screen with the problem fixed.

Some outcomes cannot be retried. In those cases the message says so and points you at support instead of sending you round a loop.

While it is being checked

You will see "being reviewed". There is nothing to do and nothing to resubmit — starting a second check does not make the first one finish faster.

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