Which emails can I turn off?

1 min readUpdated 8 Sept 2026

Promotional and reminder emails are all optional, one category at a time. Receipts and security emails always send.

Email settings live on your Email preferences page, and each category is a separate switch — turning off promotions does not silence product announcements.

What you can turn off

  • Promotional email
  • Product updates
  • Creator updates
  • Reactivation reminders
  • Restock alerts
  • Unfinished-checkout reminders
  • Push notifications

What always sends

Receipts, payment confirmations, password resets, security notices and anything about your account's own state — a payout, a refund, a payment that could not be taken.

There is no switch for these by design. They are about money that has moved or access to your account, and there is no version of that you should be able to miss.

One-click unsubscribe

Every optional email has an unsubscribe link, and the ones in a promotional email turn off just that category rather than everything.

Bought as a guest

Reminder emails to a guest carry their own unsubscribe link — you do not need an account to stop them.

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